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The news headline today: Thaworn to meet top THAI execs to discuss airline's future

As usual, we heard every year about the loss of the Thai Airway Company in a huge amount. And it happened like this continuously for long ago. And it seems no way to execute the situation at all.

 Many many thanks to both Google Translate and G Grammarly.

 

FRANCE 24 English – LIVE – International Breaking News & Top stories - 24/7 stream

https://youtu.be/0fKyrdQ15gs

..............................................

The Progressive: Activities and Places

3 hours ago

 

Imagine you want to talk about what someone is doing. Perhaps you want to add information about where that action is happening.

This week on Everyday Grammar, we will explore how English speakers use progressive verbs with expressions of place. Here are two examples. You might hear someone say, “He is working outside.” Or the person could say, “He is outside working.”

Sentences like these will be the subject of our report today.

But first, let us begin with a few definitions.

Definitions

Progressive verbs show that an action is in progress during a certain period of time. Progressive verbs are sometimes called continuous verbs.

The form of the progressive is be + -ing. This is known as the present participle. If you want to learn more about progressive verbs, you can find a report about them on our website.

Expressions of place are words or groups of words that show where something is happening. Examples include phrases or terms with the words “in,” “on,” or “at” – such as “in her office,” “at the book store,” and so on.

Expressions of place can sometimes move in a sentence, and even come in between progressive verbs, as we will find.

Examples

Imagine the following situation. You are watching a television show about an American family. Perhaps the actors say the following lines:

1: What is Dad doing?

2: He is sleeping upstairs.

Now imagine the exchange is a little different, as in:

1: Where is Dad?

2: He is upstairs sleeping.

You might notice that the second speaker used the exact same words in both examples, but the words were in a different order.

You heard, “He is sleeping upstairs” and “He is upstairs sleeping.”

In other words, the expression of place comes between the auxiliary verb “be,” and the –ing form. In our examples, the word upstairs comes between is and sleeping.

Now, let’s consider a more difficult example.

Imagine you hear the actors in the same fictional television show say the following:

1: What was Dad doing when you came home?

2: He was working on a project in the garage.

Now consider the following:

1: Where was Dad when you came home?

2: He was in the garage working on a project.

Once again, you might notice that the speaker changed the order of the words. The expression of place in the garage came between the words was and working.

Small Difference

You might be asking yourself if there is a difference in meaning in the two sentences.

The basic meaning is the same. However, there is a small difference in the focus.

So, if we examine our earlier example:

1: What was Dad doing when you came home?

2: He was working on a project in the garage.

The focus of both the question and the answer is on what the Dad was doing.

The other example went like this:

1: Where was Dad when you came home?

2 : He was in the garage working on a project.

The focus of both the question and the answer is on where Dad is.

If this subject seems like it might be difficult, do not fear. To begin with, you can try to find examples that you hear in movies or television shows. Ask yourself if the expression of place comes after the progressive verb, or between the auxiliary verb “be” and the –ing form.

This idea will help you understand sentences that might at first seem strange to you. But these sentences can become clearer if you find the progressive verb and expression of place.

That’s all for now. Next week at 10 a.m., we will be in this production studio recording a new Everyday Grammar.

I’m Alice Bryant.

And I’m John Russell.

 

John Russell wrote this story for Learning English. George Grow was the editor.

______________________________________________________________

Words in This Story

 

upstairs – adv. on or to a higher floor of a building

auxiliary – adj. providing additional support or help

fictional – adj. make-believe; not real

garage – n. a building or part of a building in which a car or other vehicle is kept

basic – adj. simple; required by everyone or everything

focus –n. a subject that is being discussed or studied : the subject on which people's attention is focused — usually singular

studio – n. a room where an artist works

a.m. – abbreviation before high noon; the first 12 hours of the day

We want to hear from you. Write to us in the Comments Section.

October 3, 2019

October 03, 2019
A look at the best news photos from around the world.

Trucks and vehicles are seen in floodwaters from heavy rains caused by Typhoon Mitag in Gangneung, South Korea.
1Trucks and vehicles are seen in floodwaters from heavy rains caused by Typhoon Mitag in Gangneung, South Korea.
A woman pushing a baby carrier walks past autumnal trees in Vilnius, Lithuania.
2A woman pushing a baby carrier walks past autumnal trees in Vilnius, Lithuania.
Anti-government protesters help a soldier from the Federal Police Rapid Response Forces get away from a demonstration site after other protesters beat him, in Baghdad, Iraq.
3Anti-government protesters help a soldier from the Federal Police Rapid Response Forces get away from a demonstration site after other protesters beat him, in Baghdad, Iraq.
Botham Jean's younger brother Brandt Jean hugs former Dallas Police Officer Amber Guyger who was found guilty for the murder of his brother and ordered to a 10-year prison term, Oct. 2, 2019, in Dallas, Texas. (Credit: Tom Fox/The Dallas Morning News)
4Botham Jean's younger brother Brandt Jean hugs former Dallas Police Officer Amber Guyger who was found guilty for the murder of his brother and ordered to a 10-year prison term, Oct. 2, 2019, in Dallas, Texas. (Credit: Tom Fox/The Dallas Morning News)

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 6 Minute English

INTERMEDIATE LEVEL

Are you good at complaining?

EPISODE 191003 / 30 SEP 2019

Introduction

When a company's service is not to your satisfaction, how do you complain? What's the best way to get what you want? And when has complaining been completely futile? Sam and Rob discuss people's readiness to complain and teach you vocabulary.

This week's question

The oldest recorded complaint is on a stone tablet in the British Museum. It’s nearly 4000 years old. What was the complaint about?

a) An incorrect number of goats that were delivered after being bought at market.

b) The quality of copper bars that were supplied.

c) The non-payment of a bill for a banquet.

Listen to the programme to find out the answer.

Vocabulary

a sector
an area of business within the economy, for example: the telecommunications sector

inherent
a natural part of something, usually a difficulty or risk, that can’t be avoided

to perform
if a company is performing well, it is being successful

dominant
strongest, most used

to escalate (adj, noun: escalation)
to take something to a higher level, for example to escalate a complaint if you are not satisfied with the first response

to deal with (a problem or complaint)
to try to fix a problem or resolve a complaint

Transcript 

Note: This is not a word for word transcript    

Sam
Hello, this is 6 Minute English. I'm Sam. 

Rob
And I'm Rob.

Sam
Are good at complaining, Rob?

Rob
Of course not. I’m British! I never complain, even when I get terrible service. It’s just too embarrassing.

Sam
Well, you might be in a minority now as it seems we British are complaining more than we used to. We’ll look at this topic a little more after this week’s quiz question. The oldest recorded complaint is on a stone tablet in the British Museum. It’s nearly 4000 years old. What was the complaint about?

a) An incorrect number of goats that were delivered after being bought at market
b) The quality of copper bars that were supplied, or
c) The non-payment of a bill for a banquet

What do you think, Rob?

Rob
I’m just going to guess at the goats. Someone bought a load of goats and fewer were delivered than were bought. That sounds good, but it’s just a guess.

Sam
OK. Well, I will reveal the answer later in the programme, and don’t complain if you get it wrong! You and Yours is a BBC radio programme about consumer affairs. On a recent programme they discussed the topic of complaining and customer service with Giles Hawke from an organisation called the Institute of Customer Service. He talks about different sectors. A sector is a particular area of business. Which sectors does he say have most problems when it comes to keeping the complaining customer satisfied?

Giles Hawke
The sectors that probably have more problems than the UK average are public services, telecommunications, transport and service sector. And there are probably some inherent challenges within those sectors - they may have more impact on a day-to-day basis. Those sectors which are performing well … travel is performing well, retail is performing well, leisure appears to be performing well.

Sam
So, which sectors are not keeping the customer satisfied?

Rob
He says that public services, telecoms, transport and the service sector have most problems.

Sam
And he says that these sectors may have inherent challenges. What does he mean by that?

Rob
Well, some sectors, by their nature, are more complicated and more likely to cause problems for customers. Public services, for example, often don’t have enough money or enough staff. Telecommunications systems, such as your internet connection, are very complicated and sometimes go wrong. Bad weather can affect transport, and so on. So an inherent problem is a problem that is part of the nature of the thing itself.

Sam
So, those sectors are not performing well. We usually think of the word perform when we are talking about actors or musicians, but in a business sense to perform well or badly means to be successful or not, and, according to Giles Hawke, travel and retail are performing well in terms of customer service.

Giles Hawke goes on to talk about how people are actually making their complaints, but are modern methods taking over from the traditional letter or phone call?

Giles Hawke
We still see over 58% of complaints are made by phone or by letter so, you know, the more traditional methods of making a complaint are still dominant, but we are seeing social media rise, although it’s still a very small part of how people complain and it tends to be used as an escalation point if people aren’t getting what they want dealt with in the first instance.

Sam
So, are people using modern methods more than traditional ones?

Rob
Actually, no. He says that phoning or writing a letter are still dominant. This means they are still the main, most used methods for making a complaint.

Sam
Where people are turning to social media is if their complaint is not dealt with. To deal with something means to sort it, to fix it – and if you complain and it’s not dealt with, then, he says, people turn to social media as a form of escalation.

Rob
When you escalate a complaint, you take it to a higher level. Putting your complaint on social media means that a lot more people are going to see it and it might encourage a company to deal with the complaint.

Sam
Right, well before we receive any complaints, let’s review today’s vocabulary after the answer to the question which was about a 4000-year-old complaint. Was the complaint about:

a) An incorrect number of goats that were delivered after being bought at market.
b) The quality of copper bars that were supplied, or
c) The non-payment of a bill for a banquet.

Rob, what did you say?

Rob
I went for a). I went for the goats.

Sam
Sorry! It was actually a complaint about the quality of copper ingots or bars that were supplied. If you knew that, very well done. If you guessed right, also, very well done. No shame to get that one wrong.

Rob
And no complaints from me!

Sam
OK. Right, now vocabulary. We had sectors,which are particular areas of business in the economy.

Rob
Something that is inherent is a natural part of something. It’s usually used to describe a problem or risk that is an unavoidable part of something.

Sam
How successful a company is can be describe as how well it’s performing. And if something is dominant, it means it is the strongest or most used.

Rob
And if a company doesn’t deal with, or try to fix a problem, the customer might take the complaint to the next level on social media, which would mean an escalation.

Sam
Thank you, Rob. That’s all from 6 Minute English this time. Do join us again soon and don’t forget to check us out online. Bye bye!

Rob
Bye!

 ................................................
 
 
 

Thaworn to meet top THAI execs to discuss airline's future

Oct 04. 2019
Thaworn
Thaworn
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By THE NATION

515 Viewed

Deputy Transport Minister Thaworn Senniam will convene a meeting with Thai Airways International (THAI) on October 10 to look for ways to clear the national carrier’s accumulated losses.

Thaworn to meet top THAI execs to discuss airline's future

Oct 04. 2019
Thaworn
Thaworn
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By THE NATION

515 Viewed

Deputy Transport Minister Thaworn Senniam will convene a meeting with Thai Airways International (THAI) on October 10 to look for ways to clear the national carrier’s accumulated losses.

The minister, who will be meeting the airline’s chairman Ekniti Nitithanprapas and some top executives, said they will discuss the THAI’s existing rehabilitation plan, which he doesn’t believe will help the carrier make a turnaround. 

Thaworn said this rehabilitation plan has been implemented for a while now, but there is still no sign of the losses easing. 

In fact, he said, he is worried THAI will experience a loss of Bt10 billion this year. 

Hence, he believes THAI will first have to revise the rehab plan and come up with a revised version within three months. 

If the airline insists on using the existing plan, related persons will have to be responsible if something goes wrong with THAI in the future, he said. 

Separately, Thaworn said the budget carrier Thai AirAsia is seeking government support in many areas, including getting airports to adopt a facial-recognition system for check in and the expansion of runways at the Mae Sot and Betong airports. 

Thaworn said he has already set up a public-private panel to study the possibility of introducing a facial-recognition based check-in system and expects a report on this by the end of the month. The time period for the study will be extended by 15 days if it’s not ready and the system can be tested at one airport within this year.

Prayut has upbeat talk with new Singapore envoy

Oct 03. 2019
Photo credit: www.thaigov.go.th
Photo credit: www.thaigov.go.th

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By THE NATION

1,092 Viewed

Prime Minister Prayut Chan-o-cha welcomed Singapore’s new ambassador, Kevin Cheok, at a meeting at Government House on Thursday (October 3) during which they discussed international relations, economic issues and climate change.

Prayut congratulated the ambassador on assuming the post and expressed confidence that their countries would maintain solid and supportive relations.

He conveyed his congratulations to Singapore Prime Minister Lee Hsien Loong on receiving this year’s World Statesman Award and thanked the city-state for bringing trade partners and investors to Thailand’s Eastern Economic Corridor.

Cheok said his country recognises Thailand’s potential a regional economic hub and would continue to support its efforts as chair of the Association of Southeast Asian Nations (Asean), particularly in the area of sustainable development.

He expressed hope that negotiations on the Regional Comprehensive Economic Partnership (RCEP) would be completed this year to enhance trade among Asian countries and thanked Thailand for assisting in the training of Singapore’s air force over the years in combat tactics and logistics.

Prayut and Cheok agreed that climate change was contributing to the drought, flooding and rising temperatures experienced in the region and that close cooperation among Asean nations will be required to address the issue.

............................................

FINISHED 

October 4, 2019

 

 

 

 



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